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Team Operations Manager

2 months ago


Little Rock, Arkansas, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the success of our store by leading and developing our team members.

Key Responsibilities:

  • Train and coach employees to ensure they have the skills and knowledge needed to provide exceptional customer service.
  • Delegate tasks and responsibilities to team members and provide ongoing feedback and coaching.
  • Hold team members accountable for their performance and provide support and guidance as needed.
  • Ensure that our team provides fast and friendly service to our customers.
  • Staff and schedule our team members to control labor costs and ensure adequate coverage.
  • Ensure that our cash handling procedures are followed and that our inventory and ordering processes are accurate and efficient.

Requirements:

  • Previous experience as an Assistant Manager or in a similar role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.

What We Offer:

Cold Stone Creamery offers a competitive salary and benefits package, as well as opportunities for professional growth and development.