Healthcare Navigator

6 days ago


Long Beach, California, United States Blue Shield of California Full time

At Blue Shield of California, we are seeking a highly skilled Clinical Services Coordinator to join our team. This role is responsible for managing outreach, engagement, and care coordination for Medi-Cal members.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will be knowledgeable about community resources and possess cultural competence to provide sensitive and respectful support to members.

This position involves providing telephonic and electronic support to both members and providers, ensuring effective care management processes while working with various health-related requirements. The Clinical Services Coordinator will also assist in coordinating care for Medi-Cal populations, generating referrals to appropriate care management programs or teams to support member needs.

To be successful in this role, you should have a strong understanding of healthcare systems, policies, and procedures. You will need to demonstrate a high level of attention to detail, organizational skills, and the ability to prioritize tasks effectively.

A minimum of 3 years' relevant experience in a clinical practice setting, such as a hospital, outpatient clinic, or health plan, is required. Bilingual skills are preferred but not necessary. A high school diploma or equivalent is also required.

The estimated salary for this role is $25,500-$35,100 per year, based on experience and location. If you are passionate about delivering exceptional patient care and have a strong commitment to cultural competence, we encourage you to apply for this exciting opportunity.



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