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Customer Service Representative

2 months ago

San Antonio, Texas, United States Dal-Tile Full time

Job Summary:

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Dal-Tile. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide a variety of customer service support, including servicing walk-in customers, completing sales transactions, and handling customer inquiries.
  • Perform various office administration duties, such as processing payments and receipts, reconciling DSRs and cash box, and preparing bank deposits.
  • Process customer orders, create plant/RDC orders, and complete stock replenishment orders.
  • Operate crane forklift equipment and perform various warehouse duties, including receiving and unloading inbound material, processing inbound shipments, and maintaining inventory stock checks.
  • Maintain a safe working environment by obeying all safety rules and reporting any accidents or unsafe conditions to management.

Requirements:

  • High school diploma or equivalent experience.
  • 1+ years of customer service experience and warehouse experience.
  • Crane forklift experience.
  • Strong organizational, math, time management, and computer skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment.

About Dal-Tile:

Dal-Tile is a leading manufacturer of tile and natural stone in the United States. We are committed to providing exceptional customer service and support to our clients, and we are seeking a highly skilled and motivated individual to join our team.