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Reception Support Specialist
2 months ago
Position Title: Student Employee - Presidential Suite
Institution: Benedictine University
Overview:
Benedictine University fosters an inclusive academic environment, rooted in the Catholic intellectual tradition and guided by Benedictine principles. We are dedicated to employing individuals who will enhance our mission by aiding students in their journey towards meaningful and purposeful lives as engaged citizens who respect the Earth, embrace diverse cultures and faiths, and advocate for the common good.
Key Responsibilities:
1. Warmly greet and assist guests upon their arrival at the Presidential Suite.
2. Manage incoming phone calls by answering, screening, and directing them appropriately.
3. Maintain a clean and organized reception area, ensuring all necessary supplies (e.g., stationery, brochures) are available.
4. Provide accurate information to visitors both in-person and through phone/email communication.
5. Organize and distribute daily mail and deliveries efficiently.
6. Uphold office security by adhering to safety protocols and managing access at the reception desk.
7. Execute additional clerical tasks such as photocopying, sorting documents, and maintaining spreadsheets.
Qualifications and Skills:
- Previous experience in a receptionist or customer service role is preferred.
- Proficient in Microsoft Office Suite.
- Professional demeanor and appearance.
- Strong written and verbal communication abilities.
- Resourceful and proactive in resolving issues.
- Excellent organizational capabilities.
- Ability to multitask and manage time effectively, prioritizing tasks as needed.
- Customer service-oriented mindset.
- High school diploma; additional certification in Office Management is advantageous.
Essential Requirements:
- Must be a currently enrolled student at Benedictine University in good academic standing.
- Physical Demands: The role requires regular communication, frequent standing and walking, and the ability to lift office supplies up to 20 pounds. The position may involve prolonged periods of sitting or bending.
- Training: Completion of all university-specific and OSHA-related training is mandatory for this position. Training may be conducted online or in-person.
- Location: Presidential Suite
- Work Schedule: Part-time hours, typically Monday through Friday from 8:30 AM to 4:30 PM.
Benedictine University is committed to a policy of equal employment opportunity and does not discriminate based on race, creed, color, national origin, sex, sexual orientation, age, disability, military or veteran status, marital status, citizenship, or any other characteristic protected by applicable law. All individuals hired will be required to verify their identity and eligibility to work in the United States.
Benedictine University is an Equal Opportunity Employer.
