Technical Support Specialist

4 weeks ago


Lisle, Illinois, United States Genesis10 Full time

We are seeking a skilled Diesel Repair Consultant to join our team at Genesis10. As a key member of our team, you will provide technical support to dealers and body builders, assisting them in vehicle repairs via case files.

The ideal candidate will have extensive experience in diesel repair, customer service, and technical support. You will work closely with internal teams to resolve issues and provide expert guidance to dealers and body builders.

Key responsibilities will include:

  • Providing technical support to dealers and body builders via case files and phone calls
  • Collaborating with internal teams to resolve issues and improve processes
  • Escalating trending failure modes to Service Engineering
  • Supporting new product launches

Required qualifications include:

  • Bachelor's degree or equivalent experience
  • At least 2 years of field service engineering, automotive service, or truck service experience

Desired skills include:

  • MS Office
  • Excellent written and verbal communication skills
  • Class 8 Truck experience

We offer a competitive hourly W2 pay rate of $31-$36/Hour and access to additional contract, contract-to-hire, and direct hire positions with various rate ranges.

Genesis10 is an Equal Opportunity Employer and offers a range of benefits, including access to hundreds of clients, career growth opportunities, and a supportive team environment.



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