Service Ambassador
2 weeks ago
We are seeking a highly motivated Service Ambassador to join our team at SCI Hotels LLC. As a Service Ambassador, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their overall experience is nothing short of legendary.
About Us
At Legends Bar & Grill, we pride ourselves on creating a vibrant and high-energy atmosphere where live music brings the house alive Wednesday through Saturday. Our team is passionate about delivering exceptional service, and we're looking for like-minded individuals to join us.
The Role
- You will assist all guests in a professional and courteous manner, ensuring their needs are met promptly and efficiently.
- Perform job duties and responsibilities in a cost-effective manner, maintaining a clean and organized workspace.
- You will assess the dining room and escort guests to their tables, arranging seating as needed to accommodate larger parties.
- Estimate wait times for guests and monitor the guest waiting list, ensuring seamless communication throughout their experience.
- Answer phone calls in a professional manner, taking reservations, and entering orders for to-go requests.
- Assist service staff with clearing or resetting tables as needed, maintaining a tidy environment.
- Check facility restrooms regularly to ensure cleanliness and order.
- You will be knowledgeable about all menu items, specials, and restaurant offers or promotions, making informed recommendations to our guests.
- Maintain a clean, organized, and stocked work area, completing any assigned set-up, side work, or closing duties thoroughly.
- Communicate effectively with management and associates, attending required meetings and contributing to a positive team environment.
- Understand and apply all facility safety and security procedures, prioritizing the well-being of associates and guests.
- Report any issues or concerns to your supervisor promptly, ensuring swift resolution.
- Perform other duties as assigned by management.
What We Offer
We offer competitive pay, benefits for full-time staff, and a fun, supportive team environment. Previous experience, a love for music, and a positive attitude are essential. If you're ready to deliver exceptional service and thrive in a dynamic atmosphere, apply today
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