Senior Team Coordinator

7 days ago

Saint Cloud, Minnesota, United States Chapter Aesthetic Studio Full time
About the Opportunity

We offer a competitive salary of $65,000 - $85,000 per year, depending on experience, for this Studio Manager role.

Job Summary:

This position offers a unique blend of business acumen and passion for aesthetics, ensuring exceptional guest experiences while driving revenue growth.

Responsibilities:

  • Deliver sales performance and business volume to meet studio financial goals.
  • Analyze sales data and KPIs to identify opportunities and areas for improvement; create and communicate action plans to course correct.
  • Accountable for all KPIs, including sales goals, labor utilization, and guest NPS scores.
  • Responsible for scheduling, staffing, and labor to align with guest demand. Focus on schedule optimization, utilization, and optimal labor spend.
  • Promote comprehensive treatment packages through sales techniques and value propositions created by clinical staff and utilize financing options to ensure sales excellence.
  • Strong partnership with the Managing Clinical Director resolving all guest service satisfaction issues; identify trends for improvement.
  • In partnership with the Managing Clinical Director plan and facilitate daily huddles, team meetings, on-site trainings, and events.
  • Coach and develop team members to achieve sales goals and foster a positive work environment through coaching in the moment, monthly 1:1's, and annual performance reviews.
  • Responsible for managing inventory activities, including purchasing, merchandising, stocking, and tracking supplies.
  • Responsible for managing studio financial health and activities, including daily deposits, budgeting, revenue projections, and cost of goods control.
  • Act as Chapter Brand Ambassador to build community outreach while building local partnerships supporting our emerging brand.
  • Oversee facilities and maintenance of studio location, including proper maintenance of aesthetic equipment. Works directly with the facilities team to report and remediate any issues as they arise.

Requirements:

  • Bachelor's Degree preferred; experience in sales or hospitality a plus.
  • A minimum of two (2) years of leadership/managerial experience; inventory management is preferred.
  • Two (2)+ years of experience in a commission-driven environment.
  • A people-centric leader who motivates and inspires others.
  • Ability to lead, mentor, and manage a team while problem-solving during day-to-day obstacles.
  • Exceptional consultative selling, negotiation, and closing abilities.
  • Proven track record of exceeding established sales and revenue goals.
  • Compelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapport.

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