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Veterinary Front Desk Associate

2 months ago

Indianapolis, Indiana, United States Rockville Road Animal Hospital Full time
Job Summary

We are seeking a compassionate and organized Veterinary Receptionist to join our team at Rockville Road Animal Hospital. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a clean and welcoming environment for our clients and patients.

Key Responsibilities
  • Client Relations: Greet and welcome clients, answer questions, and triage concerns in a calm and empathetic manner.
  • Scheduling: Schedule appointments to maximize efficiency and daily flow, ensuring a smooth and seamless experience for our clients.
  • Administrative Tasks: Process payments, maintain accurate records, and perform other administrative duties as needed.
  • Team Collaboration: Work closely with our veterinary team to ensure seamless communication and coordination of patient care.
Requirements
  • Experience: Minimum 1 year of experience in a veterinary or medical front office setting.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and proficiency in computer software.
  • Personal Qualities: Compassionate, calm, and a team player with a strong work ethic.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including health, dental, and vision insurance.
  • Continuing Education: Opportunities for professional growth and development, including training and certification programs.
  • Work-Life Balance: A supportive and flexible work environment that allows for a healthy balance between work and personal life.