Federal Protection Dispatcher

2 weeks ago


Springfield, Missouri, United States Federal Protection Inc Full time
About the Role

Federal Response Center, Inc. is seeking an experienced Federal Protection Dispatcher to join our team in Springfield, MO.

This position offers a unique opportunity to work in a fast-paced environment, providing exceptional customer service and responding to emergency situations. As a dispatcher, you will be responsible for coordinating service requests from customers, dispatching law enforcement/first responders, and monitoring security and life safety alarm systems.

The ideal candidate will have strong communication skills, both written and verbal, with the ability to work effectively under pressure. They must also be able to multitask, prioritize tasks, and maintain accuracy and attention to detail.

Responsibilities
  • Coordinate service requests from customers
  • Dispatch law enforcement/first responders
  • Monitor security and life safety alarm systems
Requirements
  • High School Diploma or GED
  • Monitoring/Dispatching experience preferred
  • Customer Service, Multi-line phones, life-safety knowledge
  • Microsoft Office skills (Outlook, Excel, Word)
Estimated Salary: $40,000 - $60,000 per year

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