Alarm Dispatcher

3 weeks ago


Springfield, Missouri, United States Federal Protection Inc Full time
Federal Protection Inc. is seeking a highly skilled Alarm Dispatcher to join their team. As a key member of the Federal Protection Inc. security team, you will play a critical role in protecting our customers, their families, and their businesses by responding to alarms and dispatching law enforcement/first responders. This is a challenging but rewarding position that requires excellent customer service skills, strong communication abilities, and the ability to work independently in a fast-paced environment.

The ideal candidate will have experience working in a monitoring or dispatching role, with a strong background in customer service and multi-line phones. They will also be proficient in Microsoft Office, particularly Outlook, Excel, and Word. In addition to these technical skills, the successful candidate will possess excellent documentation and data entry skills, as well as the ability to multitask and manage stress effectively.

This position offers a competitive salary of $45,000 per year, plus shift differential for 2nd and 3rd shifts. The company also provides a comprehensive benefits package, including health insurance, retirement plans, and paid time off. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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