Support and Services Expert

5 days ago


Antioch, California, United States Family Leisure NashvilleFranklin Full time
Job Description

As a Customer Service Associate, you will be the face of our company, interacting with customers to understand their needs and provide solutions. Your responsibilities will include:

  • Responding to customer inquiries and addressing concerns in a professional manner
  • Providing detailed information about our products and services
  • Troubleshooting and resolving technical issues related to our products
  • Documenting customer interactions and updating records accordingly
  • Maintaining a comprehensive knowledge base of our evolving products and services

**Required Skills and Qualifications:**

  • Prior experience in customer service, sales, or related fields
  • Able to build rapport with clients and communicate effectively
  • Prioritization and multitasking skills
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


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