Service Support Associate
17 hours ago
FAMILY LEISURE NASHVILLE/Franklin is a leading Leisure Superstore with locations in Nashville and Franklin, offering a wide range of products and services. We're committed to delivering exceptional customer experiences and are seeking a skilled Customer Service Associate to join our team.
About the Role
In this critical customer-facing role, you'll be responsible for providing expert advice, resolving technical issues, and ensuring seamless customer experiences. With a focus on building strong relationships with clients, you'll need to possess excellent communication skills, a positive attitude, and a strong work ethic. If you're passionate about delivering outstanding customer service, we encourage you to apply
Responsibilities:
- Offer personalized product recommendations to customers
- Assist customers with purchasing decisions and resolve any issues that may arise
- Stay up-to-date with product knowledge and market trends
- Collaborate with colleagues to ensure seamless customer experiences
- Document and update customer records accurately
Requirements:
To succeed in this role, you should have:
- Previous experience in customer service, sales, or related fields
- A strong ability to build rapport with customers and colleagues
- Excellent communication and interpersonal skills
- A professional demeanor with a positive attitude
- Ability to work in a fast-paced environment
Salary: $55,000 per year
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