Service Support Associate

17 hours ago


Antioch, California, United States Family Leisure NashvilleFranklin Full time
Join Our Team
FAMILY LEISURE NASHVILLE/Franklin is a leading Leisure Superstore with locations in Nashville and Franklin, offering a wide range of products and services. We're committed to delivering exceptional customer experiences and are seeking a skilled Customer Service Associate to join our team.

About the Role
In this critical customer-facing role, you'll be responsible for providing expert advice, resolving technical issues, and ensuring seamless customer experiences. With a focus on building strong relationships with clients, you'll need to possess excellent communication skills, a positive attitude, and a strong work ethic. If you're passionate about delivering outstanding customer service, we encourage you to apply

Responsibilities:
  • Offer personalized product recommendations to customers
  • Assist customers with purchasing decisions and resolve any issues that may arise
  • Stay up-to-date with product knowledge and market trends
  • Collaborate with colleagues to ensure seamless customer experiences
  • Document and update customer records accurately

Requirements:
To succeed in this role, you should have:
  • Previous experience in customer service, sales, or related fields
  • A strong ability to build rapport with customers and colleagues
  • Excellent communication and interpersonal skills
  • A professional demeanor with a positive attitude
  • Ability to work in a fast-paced environment

Salary: $55,000 per year

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