Fragrance and Beauty Specialist
2 weeks ago
As a Fragrance and Beauty Specialist at Chanel, you will be an integral part of our expanding Fragrance and Beauty community. You will be responsible for providing exceptional customer service, building strong relationships with clients, and contributing to the growth of the business.
Key Responsibilities:
Provide superior service to every client, every day through the Chanel service ritual
Deepen client relationships and loyalty through personal connection and building trust
Contribute to build the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients
Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into your day-to-day
Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed
Understands the details of upcoming events and involves each client through introduction and demonstration
Has solid knowledge of the Brand, its heritage and know-how, and shares it with the clients as well as the team
Knows and understands the business challenges, client needs and the surrounding market
Ensures that the work area is clean, tidy, hygienic, and professional at all times; knows and respects Visual Merchandising guidelines
Have a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity
Treat others with respect, acknowledges cultural differences, and is willing to learn from those differences
Requirements:
Articulate, knowledgeable and passionate about both cosmetics and fragrance
Artistry skills and direct Brand experience preferred
Passion for Chanel Beauty products
Ability to lift up to 5 lbs. and stand for extended periods of time
Front of House: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
Compensation:
The anticipated base salary range for this position is $24 through $25 hourly. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in our commitment to Diversity and Inclusion, Chanel Community, Sustainability, Arts and Culture, and Career and Leadership Development.
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