Retail Team Lead

1 month ago


Chicago, Illinois, United States Fleet Feet Full time
Overview

Fleet Feet is a dynamic and fast-paced retailer with a passion for running and a commitment to delivering exceptional customer service. As a Retail Team Lead, you will be the heart and soul of our brand, responsible for creating a welcoming and inclusive environment for customers. You will have the opportunity to recommend products and services that will help customers achieve their running goals, and you will be part of a team that is dedicated to building meaningful relationships with customers, vendors, and peers.

Responsibilities
  • Provide exceptional customer service and create a positive shopping experience for customers
  • Recommend products and services that meet the needs of customers
  • Build and maintain relationships with customers, vendors, and peers
  • Work collaboratively with the sales team to achieve sales goals and objectives
  • Participate in training and development programs to enhance skills and knowledge
Qualifications
  • Available to work a flexible schedule, including days, evenings, weekends, and holidays
  • Experience in a customer-facing sales environment preferred
  • Proactive learner and sound decision maker
  • Passionate, positive, self-motivated, and detail-oriented
  • Accountable and adaptable
  • Does the right thing
  • Collaborative and customer-centric
  • Willing to go above and beyond when needed
  • Communicate professionally with customers and team
  • Deliver the best customer experience by outfitting each customer that walks through the door
  • Support all Fleet Feet initiatives, activities, and functions
Perks
  • High energy and fun atmosphere
  • Training and advancement opportunities within the Fleet Feet brand
  • Community involvement and community service activities
  • Training Program and Product Discounts
  • Passionate team members
Compensation/Benefits
  • Compensation commensurate on experience
  • Medical, Dental, Vision, and Life Insurance provided the first month
  • 401k (pre/post tax options) after 1-year anniversary
  • Paid Time Off

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.


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