Clinical Operations Manager

4 days ago


King of Prussia, Pennsylvania, United States Parexel International Corporation Full time
Parexel Early Phase Clinical Unit Overview

Parexel International Corporation supports the development of innovative new medicines that are vital for public health, improving outcomes, and saving lives. The early phase and 'first in human' trials are the first step in testing these novel treatments in humans.

Job Summary

As a Clinical Operations Manager, you will lead the clinical team as they work on the clinical trials and are involved in all aspects of the trial development process at the Unit. You will work as part of the management team and collaborate with other departments such as Pharmacy, Screening, Laboratory, Clinical, Recruitment, and Project Management. Your work environment is fast-paced, interesting, dynamic, and rewarding.

Key Responsibilities
  • Manage and oversee clinical staff day-to-day activities, providing direct supervision, including but not limited to hiring, training, scheduling, and maintaining time sheets.
  • Meet regularly with staff and maintain 1:1 meetings, coaching/counseling. Escalate concerns and issues to senior leadership and HR as appropriate.
  • Identify, develop, and modify operational systems, training programs, tools, processes, and/or materials to optimize staff development, high-performance culture, and streamline operations in the clinic.
  • Meet regularly with Operations Management team (and others as applicable) to proactively plan needs for upcoming studies, including identification of strategies to optimize staffing.
  • Possess thorough knowledge of all current study protocols.
  • Provide clinical input on protocols in development and assess feasibility. Identify risks and strategies to mitigate risk and support leading next steps with implementation.
  • Provide Department feasibility assessments for study protocols and design when programs are being considered through Business Development.
  • Interface with key departments to discuss status of current studies at PAREXEL, as well as strategies for any potential challenges, including but not limited to staffing, vendor, or hospital issues.
  • Provide continued contact with the Sponsor for duration of the clinical study, including entertaining Sponsor during site visits.
  • Work closely with Advertising/Enrollment Departments on recruitment strategy/issues as appropriate.
  • Review Draft consents and offer suggestions to Regulatory Compliance.
  • Manage all aspects of departmental performance improvement strategies, including identifying areas for improvement, developing action plans in conjunction with all affected areas/staff, tracking results, and reporting results to upper management.
  • Determine the necessity for the creation of departmental Clinical Operating Guidelines (COGs) and Standard Operating Procedures (SOPs) to meet hospital/facility requirements.
  • Maintain and update knowledge of Good Clinical Practices (GCPs)/Good Documentation Practices (GDPs) and their proper application. Reinforce the use of GCPs/GDPs departmentally through example and staff training.
Requirements
  • Education: Bachelor's degree required.
  • 3+ years of clinical experience in an acute hospital setting or comparable experience in a clinical research environment is required.
  • Located within a commutable distance to Glendale, CA.
  • 3+ years managing staff.
Benefits

This role is eligible for an annual bonus, benefits (dental, vision, medical) are available day one of work.

Base Pay Range: $110,000.00 - $130,000.00 annually.

Actual salaries may vary within the range based on several factors, including but not limited to education, training, experience, professional achievement, and location.

In addition to base salary, some roles may be eligible for participation in Parexel's annual performance-based bonus plan, annual salary review, and additional total rewards incentives. Our talent acquisition team will provide additional details on our bonus plan or incentive programs for those eligible roles. For all eligible employees, we offer market-leading benefit programs, including paid time off, 401k match, life insurance, health insurance, and other benefit offerings in accordance with the terms of applicable plans.

This role may be subject to government and/or customer requirements regarding vaccination against COVID-19 that are more stringent than Parexel policy. Accordingly, successful applicants may need to be either vaccinated against COVID-19 or have an approved religious or medical exemption. Employment is contingent on disclosure of your COVID-19 vaccination status and, if relevant, proof of vaccination.



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