Williamsburg Front Office Coordinator

6 days ago


Williamsburg, Virginia, United States Williamsburg Cosmetic Dentistry Full time
Front Office Coordinator at Williamsburg Cosmetic Dentistry

We are seeking a highly skilled and detail-oriented Front Office Coordinator to join our team at Williamsburg Cosmetic Dentistry. This individual will play a vital role in ensuring the smooth operation of our front office and providing exceptional patient care.

The ideal candidate will have experience working in a dental or medical setting, with strong communication and organizational skills. They will be responsible for greeting patients, managing front office duties, and utilizing Dentrix software for patient scheduling and records.

This is an excellent opportunity for someone who is passionate about delivering top-notch customer service and is eager to learn and grow within the dental industry.

Responsibilities:

  • Greet and welcome patients, creating a positive first impression of our practice
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix software for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims
  • Post insurance and patient payments, and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and teams to implement Heartland Dental systems

Preferred Qualifications:

  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience

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