Insurance Customer Service Representative

5 days ago


Las Vegas, Nevada, United States State Farm Insurance Full time
Insurance Customer Service Representative

At State Farm Insurance, we're seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team. As an Insurance Customer Service Representative, you will be responsible for providing exceptional customer service by answering inquiries and resolving issues related to insurance policies. Your primary goal will be to ensure that our customers receive the best possible service and support in a timely and professional manner.

Key Responsibilities:
  • Assist customers with their insurance needs and provide guidance on policy options.
  • Process insurance policy changes and updates, ensuring accuracy and efficiency.
  • Handle incoming and outgoing phone calls, responding to customer inquiries and resolving issues.
  • Maintain accurate and organized customer files, ensuring compliance with company policies and procedures.
  • Prepare and process insurance quotes and applications, working closely with customers to understand their needs.
  • Collaborate with team members to achieve office goals and promote a positive and collaborative work environment.

We're looking for a highly motivated and customer-centric individual who is passionate about delivering exceptional service and support. If you're a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.



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