Tax Office Manager
4 weeks ago
At H&R Block, we're seeking a talented Multi-Unit Team Leader to join our team. As a leader, you'll be responsible for managing three H&R Block tax offices, providing guidance and support to our customer-centric teams, and driving growth and success in our seasonal tax business.
Key Responsibilities:
- Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
- Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets
- Assist DGM in recruiting and interviewing candidates for tax office associate positions
- Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
- Lead daily team meetings and communicate essential information to tax office associates
- Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
- Travel between offices as required
- May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Requirements:
- People management experience, with the demonstrated ability to grow and develop associates
- Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
- Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
- Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
- Computer proficient with the ability to use MS Office
- Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
- Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
About H&R Block:
H&R Block is a global leader in tax preparation and financial services. We're committed to helping our clients and associates achieve their goals and succeed in their careers. Our company values diversity, inclusion, and belonging, and we're proud to be recognized as one of the best companies to work for.
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A collaborative and supportive work environment
- Access to training and professional development programs
- A comprehensive benefits package, including medical coverage, 401(k) retirement savings plan, and employee stock purchase plan
How to Apply:
If you're a motivated and experienced leader looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our online application system.
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