Collision Repair Manager
7 days ago
We are seeking a highly motivated and experienced Collision Repair Manager to join our team at Ciocca Automotive. As a key member of our team, you will be responsible for leading our body shop operations and ensuring that our customers receive exceptional service and quality repairs.
Key Responsibilities- Lead and manage a team of technicians and support staff to achieve departmental goals and objectives.
- Develop and implement strategies to improve productivity, efficiency, and customer satisfaction.
- Monitor and maintain high-quality service repairs, minimizing comebacks and ensuring customer satisfaction.
- Handle customer complaints and concerns in a professional and timely manner.
- Collaborate with other departments to ensure seamless communication and coordination.
- 2+ years of experience in a collision management position, preferably in a leadership role.
- PA State Appraiser's License.
- Excellent customer service and communication skills.
- Ability to lead and motivate a team.
- Strong problem-solving and analytical skills.
- Competitive salary and bonus structure.
- Full-time position with Monday through Friday schedule.
- PTO and holidays.
- 401(K) retirement plan with company matching.
- Top-notch insurance program, including medical, dental, prescription, and vision coverage.
- Opportunities for advancement within the Ciocca Automotive family.
- Employee discounts on purchases, repairs, service, and wash.
At Ciocca Automotive, we value our team members and offer a supportive and collaborative work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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