Branch Manager

1 day ago


Boynton Beach, Florida, United States Johnstone Supply Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to join our team at Johnstone Supply. As a Branch Manager, you will be responsible for managing the customer experience, branch team, and business operations to drive sales growth and profitability.

Key Responsibilities

  1. Develop and implement strategies to ensure customers receive prompt and professional service, both in person and over the phone.
  2. Work closely with the Outside Account Managers to determine customer needs, develop sales programs, and implement promotions.
  3. Build strong relationships with customers to establish win-win partnerships and increase sales.
  4. Maintain a clean and organized showroom, warehouse, and exterior of the facility to ensure a positive customer experience.
  5. Resolve customer complaints and disputes in a timely and professional manner.

Branch Team Management

  1. Establish and communicate performance expectations to all branch team members and ensure they are met through regular monitoring and feedback.
  2. Provide regular training and development opportunities to ensure team members have the knowledge and skills needed to perform their jobs.
  3. Ensure adequate staffing levels to meet business needs and maintain a safe working environment.
  4. Comply with all company employment policies and applicable state and federal employment laws.

Business Operations

  1. Establish and implement operating plans and budgets to meet sales and profitability goals.
  2. Manage branch inventory to ensure security, accuracy, and ability to meet customer product requirements.
  3. Oversee warehouse and delivery operations to ensure accurate and on-time delivery of product.
  4. Control branch operational costs to ensure overall branch profitability.

Why Join Our Team?

We offer a competitive pay package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
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