Field Service Technician

1 week ago


Traverse City, Michigan, United States McCardel - Culligan Full time
Job Overview

Benefits:

  • Additional elective benefit options
  • 401(k) plan
  • 401(k) matching
  • Dental coverage
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision coverage

Benefits/Perks:

  • Opportunities for career advancement
  • Paid training programs

We provide comprehensive training to equip you with the necessary skills to thrive in the expanding water treatment industry. Read on for further details.


McCardel - Culligan is looking for a dedicated individual to handle the installation, servicing, and repair of Culligan products in various locations. Our offerings include water softeners, drinking water systems, and solutions for problematic water.


The service technician is responsible for executing repairs, upgrades, maintenance, and installations of Culligan equipment and products within clients' residences. The primary objective is to deliver exceptional service to clients, thereby exceeding their expectations.


Key Responsibilities:

  • Conducting diagnostics and analysis to troubleshoot and repair equipment efficiently.
  • Installing, upgrading, and maintaining equipment.
  • Completing relevant paperwork accurately and promptly.
  • Assisting colleagues with the delivery and installation of products/equipment as needed.
  • Maintaining company vehicles, tools, and equipment in good condition.
  • Engaging positively with customers and fostering good public relations for the company.
  • Adhering to all safety regulations and Culligan policies.

Minimum Qualifications:

  • High school diploma or GED.
  • A minimum of two years of relevant technical experience.

Preferred Qualifications:

  • Experience in plumbing is advantageous.
  • A related technical degree (2 years) is preferred.
  • Experience with the installation, maintenance, and repair of residential products, such as cable/internet, HVAC, plumbing, flooring, or windows/doors.

Professional Skills:

  • Basic vehicle maintenance knowledge.
  • Strong communication skills, both written and verbal.
  • Proven ability to perform basic shop repairs, water testing, and complete Level 1 wet rack workshops (installation, start-up, troubleshooting).
  • Familiarity with water softening and drinking water standards.

Special Considerations:

  • Safety equipment must be worn as required; many tasks involve physical exertion.
  • May require lifting or moving equipment weighing between 50-75 lbs.


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