Customer Service Representative
4 days ago
About Us:
Southern Multifoods, Inc. is a leading food service company that operates a franchise of Taco Bell restaurants. We are committed to providing excellent customer service and quality food to our customers.
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Cashier. As a key member of our front-line team, you will be responsible for providing exceptional customer service, operating the cash register, and assisting with food preparation procedures.
Key Responsibilities:
- Customer Service: Ensure customer satisfaction by providing quick, efficient service and quality products.
- Cash Handling: Operate the cash register, count money, and give change correctly.
- Food Preparation: Assist with front-line food preparation procedures, including operating kitchen equipment as needed.
- Teamwork: Work as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
Requirements:
- Education: Some high school courses preferred.
- Skills: Good interpersonal communication skills, ability to work with customers and other employees, basic knowledge of fast food operation, and ability to follow verbal and written instructions.
- Physical Demands: Ability to stand, walk, lift up to 50 lbs., and stoop during 90% of shift time.
Working Conditions:
Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors:
Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
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