Phlebotomist/Patient Access Associate

2 weeks ago


Bourbonnais, Illinois, United States Riverside Healthcare Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Healthcare Associate II to join our team at Riverside Healthcare. As a key member of our patient access team, you will be responsible for registering patients, ensuring accurate and timely processing of insurance and financial information, and providing exceptional customer service to our patients and their families.

Key Responsibilities
  • Register patients and accurately collect and analyze demographic, insurance, and financial data
  • Ensure compliance with payer requirements for medical necessity and precertification
  • Process drop-off specimens and accurately label, store, and transport them according to laboratory policies and procedures
  • Provide preps and instructions to patients to ensure necessary steps are taken prior to testing
  • Interact with patients, physicians, and other healthcare professionals to ensure accurate and timely processing of patient information
Requirements
  • High school diploma or equivalent required
  • Phlebotomy experience required; EKG tracings preferred
  • Computer literate with 35 WPM minimum typing requirement
  • Ability to read and write in English; verbal skills required for customer service
  • Ability to lift up to 10 pounds and stand for long periods
What We Offer

Riverside Healthcare offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.


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