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Remarketing Title Administrator

2 months ago

Mt Laurel Township NJ USA, United States Holman Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Title Administrator to join our team at Holman Inc. The successful candidate will be responsible for managing the workflow of incoming titles, ensuring accuracy and salability, and resolving title issues in a timely manner.

Key Responsibilities
  • Promptly log all incoming titles to initiate proper workflow
  • Effectively manage all workflow in title administrator workbaskets within the UVIMS system
  • Review titles for accuracy and salability
  • Identify and document title issues in UVIMS and initiate effective and prompt resolution with appropriate person and/or vendor
  • Prepare titles and ownership documents in connection with vehicle sales and/or state applications
  • Use and comprehensively update Holman systems, including date fields and notes, to ensure title status accuracy and timelines for title problem resolutions
  • Serve as the primary person who resolves post-sale title adjustment requests - customer service
  • Ensure the receipt of a salable vehicle title by executing end-to-end title duplicate and correction processes for past, present, and future vehicle and equipment sales
  • Become the primary point of contact for remarketing title-related issues within your region by establishing and maintaining direct relationships through regular communication with DMVs, vendors, internal and external customers, buyers, sellers, and auction title clerks
  • Review and maintain client and remarketing channel Powers of Attorney
  • Collaborate with departmental leadership and peers to ensure individual expectations are met and to support departmental goals
  • Positively contribute to departmental morale
Requirements
  • High School Diploma or equivalent, a degree in Business Administration or relevant field preferred
  • Additional education, certifications, or experience are a plus
  • Proficient in various desktop tools, including MS Office Programs (i.e., Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint, etc.)
  • Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
Preferred Qualifications
  • 0-2 years' experience in administrative services, title work, or related fields
  • Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
  • Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security
Benefits
  • Competitive wages commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $27.40 USD per hour
  • Excellent benefits, including health, vision, dental, life, and disability insurance, and 401(k) with company match
  • Paid Time Off (PTO), paid holidays, bereavement, and jury duty
  • Paid pregnancy and parental leave, and supplemental paid military leave to eligible employees
Equal Opportunity Employment and Accommodations

Holman Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.