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Service Advisor

2 months ago

Chula Vista, California, United States Chula Vista Honda Full time
Job Overview

Chula Vista Honda is seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Meet with customers to understand their vehicle needs and provide personalized solutions.
  • Build strong relationships with customers to increase satisfaction and loyalty.
  • Maintain high standards of professionalism, ethics, and customer service.
  • Monitor vehicle progress and keep customers informed throughout the service process.
  • Maximize sales and execute retail promotions to drive revenue growth.
  • Oversee technicians and ensure efficient use of time, parts ordering, and job completion times.
  • Participate in quality control initiatives to maintain exceptional service standards.

Requirements:

  • Excellent communication and customer service skills.
  • Retail sales experience is a plus.
  • Automotive service advisor experience is highly desirable.
  • Ability to concentrate and multitask in a fast-paced environment.