Customer Service Specialist Ogden UT

4 weeks ago


Ogden, Utah, United States Enterprise Holdings Full time
Customer Service Specialist - Ogden, UT

We are seeking a highly skilled Customer Service Specialist to join our team in Ogden, UT. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers, primarily face-to-face, supporting their branch and rental needs.

The estimated annual salary for this role is approximately $33,280 based on a 20-hour workweek at $16.00 per hour.

About the Job:

  • Overview: Our team provides a high level of customer service to support both internal and external customers.
  • Schedule: This is a part-time position with available schedules on Friday-Saturday-Sunday or Saturday-Sunday-Monday.

Key Responsibilities:

  • Assist customers and assess their rental needs by offering additional products.
  • Type up rental contracts at the counter inside the rental terminal.
  • Meet and greet customers in a friendly and timely manner.
  • Provide directions and general assistance.
  • Assist in assessing the condition of rentals upon return.
  • Process returns and check-ins.
  • Notify management of any known customer problems or vehicle issues.
  • Perform miscellaneous job-related duties as assigned.

Requirements:

  • Must be at least 18 years old.
  • Must be available to work weekends.
  • Must have a valid driver's license with no more than 2 moving violations or at-fault accidents on their driving record in the past 3 years.
  • No drug or alcohol-related convictions on their driving record in the past 5 years.
  • Must be authorized to work in the United States without requiring work authorization sponsorship from the company.


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