Front Desk Ambassador

3 weeks ago


Ft Pierce, Florida, United States MORNING STAR MANAGEMENT LLC Full time
Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Concierge at Morning Star Management LLC. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, handling inquiries, and ensuring a seamless experience for all visitors.Key Responsibilities
  • Provide top-notch customer service to guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Handle sales and marketing initiatives, promoting our hotel's services and amenities to guests.
  • Collaborate with other departments to ensure a smooth and efficient guest experience.
  • Stay up-to-date with hotel policies, procedures, and services to provide accurate information to guests.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Strong problem-solving skills, with the ability to think critically and resolve issues in a timely manner.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic computer skills, with proficiency in hotel management systems and software.
  • Availability to work a variety of shifts, including mornings, afternoons, and evenings.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a talented and dedicated team.


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