Restaurant Operations Manager
3 weeks ago
About the Role:
We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Southern Multifoods, Inc. as a franchisee of Taco Bell. As a Restaurant General Manager, you will be responsible for ensuring the efficient and orderly functioning of our assigned restaurant, adhering to the philosophy of quality, service, cleanliness, and hospitality (CHAMPS) and the Taco Bell (LAST) system.
Key Responsibilities:
- Ensure customer satisfaction by providing excellent quality, service, cleanliness, and hospitality.
- Manage all aspects of restaurant operations, including hiring, training, and counseling employees.
- Ensure adherence to policies and procedures, as well as safety programs.
- Assist with budget decisions and implementation, and ensure adequate staffing within the restaurant.
- Follow specified procedures for inventory control, and provide employee training on CHAMPS and the Taco Bell LAST system.
- Perform employee performance reviews and counseling, and work as a team member to assure constant and consistent customer satisfaction through CHAMPS.
Requirements:
- High school education or equivalent is required.
- Must have comprehensive understanding of all aspects of restaurant management and prior food service experience.
- Must possess a valid driver's license and have access to a vehicle to drive periodically on company business.
- Must have current liability insurance in your name.
- Must have a home or cellular telephone and be able to communicate effectively with employees and customers.
- Requires good interpersonal communication skills to direct employees and work with customers.
- Must be able to pay attention to detail, cope with pressure, and remain calm when stressful situations arise.
Working Conditions:
Work area temperature may be extreme and noise level may be high at times.
Consequence Of Errors:
Dissatisfied customers and employees, loss of revenue.
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