Operations Manager

3 weeks ago


Berkeley, California, United States REI Full time

At REI, we're seeking a highly skilled Operations Manager to join our team. With a passion for the outdoors and a drive for excellence, you'll be responsible for leading a team of retail staff to deliver on business goals and provide exceptional customer service.

Company Overview

We're a co-op that's united around discovering, building, and celebrating better ways of working in this world. Our team is committed to creating a culture that inspires and enables everyone to bring their whole self and highest ambitions to work every day.

Job Summary

This role requires 3+ years of successful retail management experience. You'll be responsible for planning, identifying, communicating, and delegating responsibilities to your team. You'll also handle training, coaching, recognition, and performance management.

Key Responsibilities
  • Direct the execution of our core standards and overall visual direction.
  • Drive sales through all channels by maximizing selling behaviors.
  • Makes business adaptations to increase sales and service.
  • Communicate key company strategies and changes to teams as needed.
  • Recruits and develops diverse talent from within and outside the organization.
Requirements
  • 3+ years of successful retail management experience (preferred)
  • Enjoys communicating and building relationships, both inside and outside the organization.
  • Open to feedback and other viewpoints in the spirit of supporting the business.
  • Uses business understanding, innovative thinking, and sound judgment to solve problems.
What We Offer

REI offers a generous employee discount, access to health benefits, a retirement savings plan, and accrued time off. Our salary range for this position is $34.16 - $42.74 per hour.



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