Loss Prevention Service Specialist

6 days ago


Louisville, Kentucky, United States MSCCN Full time

Role Summary

The Loss Prevention Service Specialist will be a key member of the MSCCN team, responsible for promoting customer service and preventing loss in our stores.

Key Responsibilities:

  • Implement the Kohl's 'Smile and Say Hi' initiatives to promote customer service
  • Assist in implementing loss prevention strategy
  • Conduct associate package checks
  • Work in 'Center Core' or at entrances to deter theft and provide customer service
  • Conduct building and physical security inspections to minimize exposure to loss
  • Respond to emergency situations and promote a safe environment for associates and customers

Requirements:

  • Maintains attendance according to Kohl's standards
  • Strong communication and interpersonal skills
  • Works well with fellow associates, supervisors and customers
  • Maintains high ethical standards and adheres to Kohl's policies and procedures
  • Maintains standards of appearance by following the required Kohl's dress code

Preferred Qualifications:

  • Experience in a customer service environment
  • Prior experience in retail loss prevention, security or law enforcement

Pay:

Starting rate of $13.00-$15.90 per hour based on experience.



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