Principal Infrastructure Analyst

2 weeks ago


Las Vegas, Nevada, United States VISX Corporation Full time
Job Summary

We are seeking a highly skilled Principal Infrastructure Analyst to join our team at VISX Corporation. As a key member of our IT department, you will be responsible for providing technical expertise and support for our network infrastructure, data center environments, and telecommunications systems.

Key Responsibilities
  • Provide technical support for the installation, operation, and maintenance of network infrastructure equipment, software, and hardware.
  • Assume ownership of complete lifecycle of infrastructure systems, including design, builds, post-installation support, and deployments.
  • Learn and comply with validation requirements, standard-operating procedures (SOP), and change control maintenance for product life cycle.
  • Document adjustments made to hardware and software, and provide documentation for new systems as needed.
  • Maintain system performance to industry standards.
  • Generate and review Engineering Change Requests (ECR) for acquisitions and integration of network-related equipment and software.
  • Support National Emergency Response group's emergency response drills, exercises, and real-world events through on-call availability and travel.
  • Reviews and prepares procedures, documentation, and activity reports.
  • Promote project management best practices and continuous improvement.
  • Work with specific task direction and supervision from ECN Senior technical staff and management.
Requirements
  • Bachelor's degree in a computer-related field or equivalent training and experience with at least 8 years of related experience.
  • Desired working knowledge of Red Hat Enterprise Linux, HPE server infrastructure, VMWare ESXI, Microsoft Configuration Manager, Microsoft ADFS, SQL Administration, SecureID-RSA, Tenable Security Center, Tenable Nessus, Symantec DLP.
  • Experience in communication or related discipline in telephony or communications.
  • Microsoft Windows to include system architecture, configuration, file system structures, and system management techniques.
  • Must have working technical knowledge of Microsoft Windows environment including Microsoft Exchange Server, Microsoft Active Directory, Windows 2016-2021 Server, Windows 10, and Microsoft Office Suite.
  • Perform within change control and ticketing system environment.
  • Working knowledge of data entry, computerized maintenance management systems, call center or network operations center, or IT service management systems.
  • Must possess excellent oral and written communication skills with proficiency in composition, proofreading, grammar, spelling, and punctuation.
  • Participation in after-hours support pool. Requirements include evening and weekend availability.
  • Candidate must be a team player with good customer service skills and the ability to work flexible hours if required.
Working Conditions

The primary work location will be based at Nellis Air Force Base, Las Vegas, NV. Work schedule for this position will either be 4/10's, 9/80, or 5/8's (per management discretion). Must be willing to perform on-call duty and ensure availability to work non-standard hours.

Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.

Must possess a valid driver's license.

Former military experience with SATCOME and COMSEC a plus.



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