Customer Care Agent

4 weeks ago


Detroit, Michigan, United States Planet Fitness Full time

Position Title: Customer Service Representative

Company: Planet Fitness

Become a vital member of our team at Planet Fitness as a Customer Service Representative, where your primary focus will be to deliver outstanding service to our members and guests, fostering a welcoming atmosphere in our fitness center.

What We Offer at Planet Fitness:

  • 401(k) plan with employer contributions
  • Comprehensive dental and vision coverage
  • Career advancement opportunities
  • Incentives for employee referrals
  • Complimentary Black Card Membership
  • Spotlessly maintained work environment
  • Employee Assistance Program (EAP)

Key Responsibilities:

  • Welcome members and guests with a warm demeanor
  • Handle incoming calls and provide necessary support
  • Facilitate member check-ins, conduct tours, and enroll new members
  • Address member questions and concerns in a timely manner
  • Ensure the facility remains clean and organized

Required Qualifications:

  • Must be at least 18 years of age
  • Previous experience in customer service is advantageous
  • Capability to lift up to 45 pounds

If you aspire to join a collaborative and diverse team that prioritizes professional development and positively influences the community, consider a role with Planet Fitness as a Customer Service Representative.

We are proud to be an Equal Opportunity Employer.



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