Customer Care Agent
4 weeks ago
Position Title: Customer Service Representative
Company: Planet Fitness
Become a vital member of our team at Planet Fitness as a Customer Service Representative, where your primary focus will be to deliver outstanding service to our members and guests, fostering a welcoming atmosphere in our fitness center.
What We Offer at Planet Fitness:
- 401(k) plan with employer contributions
- Comprehensive dental and vision coverage
- Career advancement opportunities
- Incentives for employee referrals
- Complimentary Black Card Membership
- Spotlessly maintained work environment
- Employee Assistance Program (EAP)
Key Responsibilities:
- Welcome members and guests with a warm demeanor
- Handle incoming calls and provide necessary support
- Facilitate member check-ins, conduct tours, and enroll new members
- Address member questions and concerns in a timely manner
- Ensure the facility remains clean and organized
Required Qualifications:
- Must be at least 18 years of age
- Previous experience in customer service is advantageous
- Capability to lift up to 45 pounds
If you aspire to join a collaborative and diverse team that prioritizes professional development and positively influences the community, consider a role with Planet Fitness as a Customer Service Representative.
We are proud to be an Equal Opportunity Employer.
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