Administrative Support Professional in Medical Setting
2 weeks ago
About the Role
We are seeking an experienced Administrative Support Professional to join our team at HANGER PROSTHETICS & ORTHOTICS, INC dba GREINER & SUUR ORTHOPEDICS. As a key member of our team, you will provide administrative support to patients, fellow employees, and referral sources through the coordination and administration of front office activities.
Job Summary
This role is ideal for a detail-oriented individual with strong computer proficiency and excellent customer service skills. You will be responsible for scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research, and responding to telephone inquiries.
Your Responsibilities
- Provide administrative support to patients, fellow employees, and referral sources
- Schedule appointments and manage patient schedules
- Validate insurance and payment authorization
- Input claims and process payments
- Perform account collections and conduct billing research
- Respond to telephone inquiries and provide customer service
- Maintain accurate and complete patient records
Requirements
- High school diploma or equivalent required
- Less than 1 year of customer service, administration, or related experience
- Must have or be eligible to obtain a valid driver's license and driving record within company standards
- Preferred qualifications: 1-2 years of experience with EMR/electronic health/medical record systems, working knowledge of HIPAA and medical insurance regulations, and ability to type 40 correct words per minute
Salary and Benefits
The estimated salary for this role is $22.00 - $24.00 per hour, plus bonus and commission opportunities. Our competitive compensation package includes 8 paid national holidays, 4 additional floating holidays, PTO, medical, dental, and vision benefits, 401k savings and retirement plan, paid parental bonding leave, flexible work schedules, and generous employee referral bonus program.
About Us
HANGER PROSTHETICS & ORTHOTICS, INC dba GREINER & SUUR ORTHOPEDICS is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. We value diversity and inclusion and welcome applications from qualified candidates.
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