Seasonal Support Lead Part Time

4 days ago


Fairless Hills, Pennsylvania, United States Five Below Full time
Support Lead Job Description

At Five Below, we're passionate about creating an amazing experience for our customers. As a Support Lead, you'll play a key role in ensuring our stores run smoothly and efficiently. You'll be responsible for assisting the Store Manager and Customer Service Manager, leading Front End Operations, and driving sales.

Key Responsibilities:
  • Assist the Store Manager and Customer Service Manager in directing the Front End Lead(s) and sales associates.
  • Lead Front End Operations, including cash management, cleanliness, safety, and driving sales.
  • Train and develop sales associates on customer service and store operations.
  • Ensure all associates and managers are providing excellent customer service.
  • Responsible for achieving CSAT score goals and driving sales.
  • Assist with opening and closing store procedures, including cash handling and inventory management.
  • Participate in receiving and stocking procedures, including unloading merchandise from trucks and checking in shipments.
Requirements:
  • High School Graduate or equivalent.
  • Minimum 1 year of management experience.
  • Excellent verbal and written communication skills.
  • Ability to multi-task and work in a fast-paced environment.
  • Ability to maintain composure under pressure and work well in a team environment.
What We Offer:

As a Support Lead at Five Below, you'll have the opportunity to grow your career in a dynamic and fast-paced environment. You'll receive competitive pay, benefits, and opportunities for professional development. If you're passionate about customer service and leading a team, we encourage you to apply for this exciting opportunity.



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