Director of Client Experience
3 days ago
We are seeking an experienced Director of Client Experience to join our team at Compass Retirement Solutions.
About the Company:
Compass Retirement Solutions is dedicated to helping individuals achieve financial security and a fulfilling retirement. Our team is passionate about guiding our clients towards a secure and enjoyable retirement.
Job Responsibilities:
- Manage client relationships and provide exceptional customer service.
- Assist with client service requests and ensure timely resolution.
- Maintain accurate records and update client information as needed.
- Collaborate with internal teams to ensure seamless client experiences.
Requirements:
- Bachelor's degree in Business Administration or related field preferred.
- Minimum 2 years of experience in customer-facing roles.
- Excellent communication and problem-solving skills.
- Ability to work independently and collaboratively as part of a team.
Compensation and Benefits:
A competitive salary of $50,000 - $70,000 per year, depending on experience, plus benefits including health insurance and paid time off.
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