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Security Officer

2 months ago


New Orleans, Louisiana, United States HEI Hotels & Resorts Full time

Job Summary

We are seeking a highly skilled and detail-oriented Security Officer to join our team at HEI Hotels & Resorts. As a Security Officer, you will be responsible for ensuring the safety and security of our guests, associates, and vendors.

Key Responsibilities

  • Conduct regular patrols of the hotel complex to identify potential security risks and take proactive measures to prevent incidents.
  • Respond to emergency situations, such as fires, medical emergencies, and suspicious activity, in a calm and professional manner.
  • Monitor security cameras and alarms to detect any unusual activity and report incidents to the supervisor on duty.
  • Provide excellent customer service to guests and respond to their concerns in a timely and professional manner.
  • Collaborate with other departments, such as housekeeping and maintenance, to ensure a smooth and secure operation.
  • Participate in training and development programs to enhance your skills and knowledge in security and safety procedures.
  • Perform other duties as assigned by the supervisor or management.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 1-2 years of experience in security or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and respond to emergency situations.
  • Physical stamina to perform duties that require standing, walking, and climbing stairs.
  • Ability to work a variety of shifts, including nights, weekends, and holidays.

Benefits

HEI Hotels & Resorts offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) savings plan, and paid time off. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.