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Event Services Coordinator

2 months ago

Garland, Texas, United States Entertainment Promotions Full time

Key Responsibilities:

  • Oversee the arrangement of rooms for events according to specifications outlined in the banquet order.
  • Restore all banquet spaces and areas to their original configurations post-event.
  • Ensure adequate food supplies are maintained on group buffets, platters, and beverage stations.
  • Contribute to delivering an exceptional experience for group clients, promptly informing management if further assistance is required.
  • Welcome and engage with guests, addressing basic inquiries related to group services.
  • Uphold cleanliness and organization in the event space throughout the duration of the event.
  • Support servers by delivering food and non-alcoholic beverages to attendees.
  • Assist in various capacities as directed by a lead or manager.
  • Adhere to uniform standards and maintain a professional appearance.

Physical Demands:

  • Ability to stand for extended periods, with frequent bending and turning.
  • Must be capable of lifting up to 40 lbs.
  • Comfortable with climbing ladders as necessary.
  • Effective communication with guests, including the ability to take and deliver drink orders.

Special Qualifications:

  • Minimum age requirement of 16 years (18 years to serve alcohol with valid TABC certification).
  • Possession of a valid Food Handler's Certificate or equivalent license as per local regulations.
  • Completion of training certification in accordance with company policy.

Company Standards:

  • Exceed standard expectations while upholding the company's mission, vision, and values.
  • Exhibit courtesy and accountability in all interactions.
  • Respond to special requests from guests in a respectful and responsible manner.
  • Monitor the consistency of services provided to all guests.
  • Collaborate effectively with team members, supervisors, and managers in a friendly and honest manner.
  • Assist colleagues with additional tasks and demonstrate compassion in listening to others.
  • Pursue knowledge from diverse sources and learn from previous experiences for ongoing development.
  • Maintain uniform standards consistently.
Please be aware that the company verifies each applicant's eligibility to work in the United States through the E-verify system.

To ensure the safety of our guests and team members, a background check will be conducted upon hiring.

The outcomes of the E-verify and background check may influence your employment status with the company. We appreciate your understanding and compliance with these requirements.