Chief IT Operations Manager
6 days ago
The ideal candidate will have at least five to seven years of related experience in data processing operations and a Bachelor's degree in Information Technology, Business, or a related field. The salary for this position is estimated to be around $95,000 per year, depending on location.
Job Description
The Chief IT Operations Manager will be responsible for the overall management of the company's IT infrastructure. This includes maintaining, monitoring, and troubleshooting network-based services such as Office 365, Phone System, Meraki, Duo, Intune, ServiceTitan, KnowBe4, and CrowdStrike.
The successful candidate will have excellent verbal and written communication skills, be extremely proficient in Microsoft Office Suite, and have excellent management skills with the ability to lead, facilitate, motivate, and organize.
Key responsibilities include:
- Maintaining software applications, operating systems, and regular maintenance
- Performing general scripting and troubleshooting of systems and applications
- Providing support for escalated end-user technical issues and providing technical assistance for all end-user applications
- Maintaining a safe workplace and ensuring that safety is the highest priority in the workplace
- Ensuring compliance with all Del-Air policies and procedures
The Chief IT Operations Manager will also be responsible for collaborating with the department on special projects, working to remediate vulnerabilities and mitigate risk within systems and applications, and conducting daily monitoring and maintenance activities in accordance with prescribed protocols.
This is an exciting opportunity for a skilled IT professional to join a dynamic team and contribute to the success of Del-Air Heating, Air Conditioning, Plumbing, and Electrical.
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