Technical Support Specialist
1 week ago
We are seeking a skilled Technical Support Specialist to join our team at ServerPlus LLC. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients. If you have a passion for technology and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide technical support to clients via phone, email, and chat
- Troubleshoot and resolve technical issues related to internet connectivity, network configuration, and hardware
- Collaborate with internal teams to resolve complex technical issues
- Document and maintain accurate records of client interactions
Requirements:
- High school diploma or equivalent required; degree in computer science or related field preferred
- Minimum 1 year of experience in technical support or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive hourly rate: $11.00 - $19.00 per hour
- Opportunity to work with a dynamic and growing company
- Flexible scheduling and remote work options
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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