Restaurant Operations Manager

3 weeks ago


Merchantville, New Jersey, United States Benihana Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our Benihana restaurant team. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Oversee and manage all aspects of restaurant operations, including customer service, financials, food quality, and employee safety.
  • Develop and implement strategies to improve sales, reduce costs, and increase customer satisfaction.
  • Lead and motivate a high-performing team of restaurant staff, including hourly employees and management.
  • Ensure compliance with all applicable laws, regulations, and company policies.
  • Manage restaurant inventory, including food, liquor, and supplies, to minimize waste and optimize profitability.
  • Develop and implement marketing and promotional campaigns to drive sales and increase brand awareness.
  • Conduct regular inspections to ensure high standards of cleanliness, sanitation, and food safety.
  • Prepare and manage budgets, forecasts, and financial reports to ensure accurate and timely financial information.
  • Develop and implement employee training programs to improve skills and knowledge.
  • Lead by example and demonstrate a commitment to excellence in all aspects of restaurant operations.
Requirements
  • 2-3 years of restaurant management experience or 1 year as a Benihana manager with good performance and positive results.
  • High School Diploma or GED Equivalent preferred.
  • Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports.
  • Knowledge of computers (MS Word, Excel).
  • Must possess a valid driver's license where applicable.
  • Must be eligible to work in the United States.
  • Must agree to background check.
  • ServSafe certified alcohol service certified preferred.


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