Customer Experience Specialist

3 days ago


Petaluma, California, United States Express Full time

Are you a driven and results-oriented individual looking for a challenging role in retail sales? As a Retail Sales Keyholder at Express, you'll have the opportunity to develop your skills in customer service, sales, and leadership. This role requires someone who is confident, outgoing, and passionate about delivering exceptional customer experiences.

About the Job

We're seeking a highly skilled Retail Sales Keyholder to join our team, driving sales growth and customer satisfaction. The successful candidate will be responsible for providing personalized shopping experiences for customers, addressing their needs and preferences. You'll also lead and motivate team members to achieve sales targets and goals.

Responsibilities
  • Provide exceptional customer service, building rapport and trust with clients
  • Lead by example, promoting a culture of excellence and high standards
  • Maintain accurate inventory levels, processing orders and returns efficiently
What We Offer

We offer a competitive salary, ranging from $55,000 to $80,000 per year, depending on location and experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as opportunities for career advancement and professional growth.

Requirements
  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years of retail sales experience, preferably in a leadership role
  • Excellent communication and interpersonal skills


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