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Sales Associate

2 months ago

Charleston, West Virginia, United States Workbox Staffing Full time
Sales Associate - Customer Support, $21.00/hr - 1st Shift

Are you passionate about providing exceptional customer service? We are looking for dedicated individuals to join our team.

Key Responsibilities:
  • Handle incoming and outgoing communications with customers
  • Assist customers in person
  • Guide customers through our online catalog and ordering process
  • Maintain and update customer databases

Required Skills:
  • Previous experience in a customer service role is preferred
  • Basic knowledge of Microsoft Word, Excel, and Outlook
  • Strong analytical and problem-solving skills
  • Proficient in English, both written and spoken
  • Familiarity with HVAC components is a significant advantage

In this role, you will work in a supportive environment, assisting customers in locating and ordering necessary parts. While a general understanding of HVAC systems is beneficial, it is not mandatory.