Retail Team Lead

3 days ago


Wilmington, North Carolina, United States Burlington Full time

We are seeking a highly motivated and experienced Retail Team Lead to join our team at Burlington Stores, Inc.

As a key member of our store team, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional service.

Your main objective will be to maintain a customer-first focus, driving improvement of friendliness, speed of checkout and customer feedback surveys while delivering a consistently great experience to all our customers with a high level of professionalism.

You will work closely with the Assistant Store Manager and Customer Service Supervisor to ensure the successful execution of company core values and back-of-house standards.

The ideal candidate must have strong leadership skills, excellent communication and interpersonal abilities, and the ability to work in a fast-paced environment.

This is a regular part-time position with a competitive hourly wage range of $13-$15 per hour, depending on experience. Benefits may include medical coverage, a 401(k) plan, paid time off, and holidays.

We are an equal opportunity employer committed to workplace diversity.


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