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Senior Network Architect

2 months ago


Austin, Texas, United States Baker Botts Full time
Job Title: Senior Network Engineer

Baker Botts, a leading international law firm, is seeking a highly skilled Senior Network Engineer to join our Cloud & Infrastructure Services team in the IT Department.

Job Summary:

The Senior Network Engineer will be responsible for designing, implementing, and maintaining the firm's global communications network. This includes architecture, design, installation, maintenance, and support for various networking technologies, such as LAN, WAN, WLAN, MAN, VoIP, firewalls, TCP/IP, converged fabrics, WAN optimization, IP video & telephony infrastructure, and load balancers.

Key Responsibilities:
  • Design and implement network architecture standards, policies, and best practices
  • Apply technical knowledge and customer insights to create a modernization roadmap
  • Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments
  • Ensure the availability, performance, security, and scalability of network infrastructure and services
  • Act as a subject matter expert with respect to local infrastructure and cloud services when engaging with other stakeholders deploying their applications
  • Provide support for network systems and infrastructure
  • Document all change requests into the firm's change management system and present pending change proposals at the IT organization's recurring technical and change advisory panel meetings for discussion and approval
  • Create and maintain comprehensive documentation for all implemented networks and systems
  • Assist with and lead network disaster recovery initiatives
  • Serve as an escalation point for resolving complex network problems requiring extended skills and extended research
  • Work closely with other IT team members to resolve identified issues
  • Work with vendor support organizations for troubleshooting and root cause analysis
  • Plan and execute IT projects and initiatives in alignment with the business goals and priorities
  • Monitor and follow up with customers after resolution of complex technical issues to ensure integrity of solutions
  • Interact with customers and team members employing a high degree of tact, diplomacy, and professionalism
  • Maintain a professional and courteous demeanor while working under busy conditions
  • Communicate with team members, management, and customers in a clear, concise, and timely manner
  • Participate in testing and quality checks as required
  • Participate in after-hours support as needed
  • Handle network infrastructure lifecycle management and recommend process improvements
  • Work with other stakeholders, such as Information Security, Enterprise Business and Practice Systems, Risk and Information Governance, vendors, and customers to understand the requirements and deliver solutions
  • Facilitate communication and reporting to leadership and other teams on the status, issues, and outcomes of IT architecture activities
  • Plan and facilitate project meetings and project activities to align the project team to goals and track progress
  • Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure
  • Identify and act on opportunities for self-improvement, both professionally and technically, including attending training in a variety of formats to enhance technical and workplace skills
  • Work with team members to present and cross-train on technical subjects
  • Maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community
Requirements:
  • 8+ years of technical experience demonstrating success in architecture, design, implementation, and troubleshooting of consultative/complex technical deployment projects and/or support of complex network infrastructure
  • Extensive experience in network systems administration
  • Advanced experience with VoIP systems and modern collaboration platforms (Microsoft Teams, Zoom, WebEx)
  • Advanced experience with a variety of protocols, including but not limited to TCP/IP, HSRP/VRRP, EIGRP, OSPF, BGP, SNMP, MPLS, Multicast, QoS, WCCP, LACP, PAgP, VPC, VLAN, VLAN trunking, IPSec, FCoE, iSCSI
  • Advanced experience with SD-WAN configuration
  • Advanced experience with packet analysis
  • Advanced experience with virtual/cloud-based networking configuration
  • Advanced experience supporting Cloud Tenant Connectivity including but not limited to ACLs, VNet gateways, and security and network isolation within Azure
  • Advanced experience maintaining and configuring Cisco routers, switches, wireless LAN controllers, and access points, firewalls
  • Fortinet network infrastructure
  • Microsoft Azure network configurations
Preferred Qualifications:
  • Project Management Professional (PMP) certification
  • Self-driven initiative to conduct external research to resolve difficult technical issues
  • Ability to track and ensure success of multiple simultaneous projects
  • Commitment to achieving the firm's Service Level Agreement(s)
  • Work as part of a cohesive team; must show respect, cooperation, and willingness to assist at all times
  • Thoroughly understand and adhere to departmental policies, procedures, reporting, and support processes
  • Exercise good judgment and takes initiative to anticipate customer needs
  • Effectively manage time and multiple tasks within specific time frames
  • Quickly adjust to changing priorities and departmental processes
  • Provide oral and written instructions accurately to reports
  • Ability to work independently with minimal supervision
  • Possess excellent written and verbal communication skills, specifically, the ability to be articulate and concise when speaking and working with customers, team members, and executives
Work Environment:

This position requires 24x7 escalation support. The position is full-time and requires a five-day work week and standard hours as outlined in the Firm policy manual (additional hours, including weekend and evening hours may be required to perform the essential functions of the job). This position is fully remote, however, you may be required to come to the office periodically for team meetings or when there is a business or client need. When working remotely, you must have secure and reliable internet service and a safe, private workspace from which to work.