Technical Support Specialist
1 week ago
Job Summary
Atrium Health is seeking a skilled Technical Support Specialist to provide exceptional customer service and technical support to our clients. The ideal candidate will possess strong communication skills, a commitment to customer satisfaction, and the ability to troubleshoot technical issues effectively.
Key Responsibilities
- Provide timely and reliable technical support to clients via phone, email, or in-person
- Escalate complex issues to senior technicians as needed
- Maintain accurate records of client interactions and technical issues
- Collaborate with internal teams to resolve technical issues and improve overall service quality
Requirements
- High School Diploma or equivalent required
- A+ Certification or equivalent required
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
- A competitive salary and benefits package
- Ongoing training and professional development opportunities
- A dynamic and supportive work environment
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