Technical Support Specialist

1 week ago


Rome, Georgia, United States Atrium Health Full time

Job Summary

Atrium Health is seeking a skilled Technical Support Specialist to provide exceptional customer service and technical support to our clients. The ideal candidate will possess strong communication skills, a commitment to customer satisfaction, and the ability to troubleshoot technical issues effectively.

Key Responsibilities

  • Provide timely and reliable technical support to clients via phone, email, or in-person
  • Escalate complex issues to senior technicians as needed
  • Maintain accurate records of client interactions and technical issues
  • Collaborate with internal teams to resolve technical issues and improve overall service quality

Requirements

  • High School Diploma or equivalent required
  • A+ Certification or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment


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