Customer Service Representative
2 days ago
Caliber Collision has an immediate opening for a Customer Service Representative to perform a variety of duties, including greeting and providing exceptional customer service to internal and external customers. The ideal candidate will have a strong knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
Key Responsibilities
- Provide personable and friendly customer service to internal and external customers
- Monitor work volume and recommend load level requests when necessary
- Coordinate with Rental Car/Tow companies to provide one-stop service to customers
Benefits of Joining Caliber
- Benefits from day one: immediately eligible for medical, dental, and vision
- Industry comparable pay: paid weekly and eligible for overtime
- Paid vacation and holidays: begin accruing day one
- Career growth opportunities: we promote from within
- A career for life: gain hands-on experience within a production shop
Requirements
- 1+ years of experience in a customer-facing environment
About Caliber
Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including collision repair, auto glass repair and replacement, mobile diagnostic scanning and calibration, and fleet services. With a commitment to restoring the rhythm of customers' lives, Caliber's 30,000+ teammates are dedicated to getting customers back on the road safely every day.
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