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Fitness Club Assistant Manager
2 months ago
We are currently seeking an Assistant Manager to oversee operations in our thriving fitness franchise, Workout Anytime. This role presents an exceptional opportunity to contribute to a results-driven organization with over two decades of expertise in developing successful gym franchises. We are in search of individuals who are enthusiastic about fitness and dedicated to assisting others in reaching their personal goals.
We value diligent and committed team players who excel in a collaborative environment. Outstanding customer service is essential for a Workout Anytime fitness/sales consultant. Our facility offers a variety of services, including personalized training, group sessions, tanning, hydromassage, and complimentary HIT training advice, all aimed at delivering remarkable results in a healthy and effective manner. Our entire team is dedicated to providing support to each member, ensuring they achieve transformative results.
If selected to be part of the Workout Anytime team, you will receive training on our core philosophies and strategies to meet and surpass your monthly objectives. Opportunities for advancement will be available to those who demonstrate exceptional performance and leadership skills.
Candidate Requirements:
- Proven ability to consistently generate new memberships through various marketing initiatives, referrals from current members, and engaging club tours for walk-ins.
- Skill in quickly identifying potential members' needs and employing solution-oriented techniques to highlight the value of our club's amenities and services, leading to successful sales closures.
- Capability to thrive in a competitive sales environment while fostering a cohesive team atmosphere.
- Proven track record of meeting challenging monthly targets and demonstrating excellence in production within the first month of employment.
- Ability to work effectively in a fast-paced setting, managing and prioritizing multiple tasks, including maintaining club cleanliness.
- Experience in training others to excel in membership sales and referrals.
- Proficiency in managing and coaching team members.
- Strong computer skills, including proficiency in Word, Excel, Outlook, and PowerPoint.
Responsibilities:
- Generate at least 50% of club tours necessary to meet new member enrollment goals through member referrals, marketing efforts, and community outreach.
- Convert a minimum of 70% of incoming phone inquiries into appointments for club tours.
- Achieve an enrollment rate of at least 80% for all touring prospects.
- Schedule at least 60% of new members for a Complimentary Success Session with the appropriate Fitness Department staff.
- Ensure all prospect and guest information is accurately entered into the club management software and complete all required tracking forms and processes.
- Maintain the club in pristine condition.
- Assist in implementing retention strategies and systems.
- Ensure the fitness department meets the required number of monthly assessments and complimentary sessions to achieve fitness programming objectives.
- Ensure that staff between shifts clock out and remove Workout Anytime uniforms when not on duty in the club.
- Coach and mentor personal trainers, providing ongoing education through individual weekly meetings, regular audits of phone skills, assessment and sales techniques, and program development.
- Provide required reading materials for training staff on program design, functional exercise, nutrition, and more.
- Ensure that each trainer completes all necessary Workout Anytime Fitness Training.
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