Reservation Support Specialist

1 day ago


Covina, California, United States U-Haul Full time

**Job Summary:**

We are seeking a Reservation Support Specialist to join our team, responsible for supporting our customers, field team members, and U-Haul dealerships with equipment reservations and placement. As a key member of our reservation team, you will play a critical role in ensuring accurate inventory levels and meeting future demand.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve any issues in a timely and professional manner.
  • Work closely with our field team members and U-Haul dealerships to manage equipment reservations and placement.
  • Review reports to identify trends and areas for improvement, making recommendations to enhance our services and processes.

**Requirements:**

  • High school diploma or equivalent required.
  • Working knowledge of office equipment, including multiline phones, phone etiquette, Word, and email.
  • Proficient in customer service, time management, and multitasking.

**Salary and Benefits:**

  • A competitive salary range of $17-$32 per hour.
  • Opportunities for advancement and career growth.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.


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