Operations Support Representative

2 weeks ago


Owensboro, Kentucky, United States U.S. Bank Full time
Job Description

At U.S. Bank, we're committed to delivering exceptional customer experiences. As an Operations Support Representative, you'll play a vital role in ensuring our customers receive timely and accurate responses to their inquiries.

Key Responsibilities:
  • Provide administrative support to our Customer Service Research team, handling direct requests from call center representatives on behalf of customers.
  • Develop and maintain accurate correspondence in response to customer requests.
  • Utilize strong research and critical thinking skills to resolve unique customer inquiries.
  • Perform a range of administrative tasks, including report writing, data entry, and record keeping.
  • Ensure compliance with internal and regulatory standards, guidelines, and procedures.
Requirements:
  • High school diploma or equivalent.
  • Four or more years of experience in a business and general office environment.
Preferred Skills:
  • Strong understanding of business operations and administrative procedures.
  • Demonstrated administrative skills and attention to detail.
  • Excellent reading, writing, and mathematical skills.
  • Ability to manage multiple tasks and deadlines simultaneously.
  • Strong personal computer skills and knowledge of office equipment.
Benefits:
  • Competitive salary range: $26.02.
  • Comprehensive benefits package, including healthcare, life insurance, and retirement plans.
  • Flexible schedule with a hybrid/flexible work arrangement.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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