Lead Host

3 days ago

Madisonville, United States Tchefuncte's Restaurant Full time
Job Overview

Tchefuncte's Restaurant is seeking a skilled and charismatic Lead Host to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring a seamless and exceptional dining experience for our guests.

Key Responsibilities
  • Manage reservations and seating arrangements with precision and attention to detail.
  • Recognize and greet VIPs and regular guests with a warm and personalized welcome.
  • Oversee the smooth execution of events and functions, ensuring that all logistical details are taken care of.
  • Communicate effectively with guests, servers, and management to ensure a cohesive and efficient service.
  • Maintain a clean and organized hostess area, adhering to high standards of cleanliness and presentation.
  • Supervise and coordinate the work of hostesses and servers to ensure that all guests receive prompt and attentive service.
  • Handle guest complaints and concerns in a professional and diplomatic manner.
  • Collaborate with management to develop and implement strategies for improving guest satisfaction and loyalty.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work well under pressure in a fast-paced environment. You should be able to multitask, prioritize tasks, and maintain a high level of attention to detail.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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